Radio Interview on 5RPH about Dog Guide Handlers Australia

Our Guest on Vision Extra is Greg Madson, President of Dog Guide Handlers Australia, talking about DGHA and a Conference coming up in Adelaide in September 2014, and also as President of Blind Citizens Australia chatting about BCA’s website.

You can hear Greg’s interview, go to Vision Extra interview

5RPH a reading and information service to the print handicapped via 1197 on the AM band and Digital Radio in Adelaide.

Telephone voting for the WA Senate election for people who are Blind or vision impaired

Today, the Governor for Western Australia issued the writ for a Senate election for Western Australia for Saturday 5th April.

The Blind Low Vision telephone voting call centre will be available for eligible Western Australian electors for this event. The number to call will again be 1800 913 993.

Registration period: 8:30am to 5:30pm (WST) Monday 17th March to Friday 4th April

8:00am to 12noon (WST) Saturday 5th April

Voting Period: 8:30am to 5:30pm (WST) Tuesday 18th March to Friday 4th April

8:00am to 6:00pm (WST) Saturday 5th April

Please note that the centre will operate to Australian Western Standard Time.

The Official Guide to the by-election and Candidate List will be made available to electors in a range of accessible formats from the AEC website or sent direct to electors on request. The AEC has engaged Vision Australia to provide a range of communication services to BLV audiences enrolled across the state of Western Australia.

FYI: A total of 154 registrations and 145 votes were taken through the Blind Low Vision call centre from electors in Western Australia at the 2013 federal election.

Please do not hesitate to contact me if you have any queries.

Meredith Hawke
Project Officer
Voter Services Delivery Section Elections Branch
Australian Electoral Commission
T: (02) 6271 4611
F: (02) 6293 7613

2nd week of a new CAVI WordPress course

I am now into my second week of the CISCO Academy for the Vision Impaired CMS WordPress course.

Learning lots of new ways to use WordPress.

Taxis Bypass the Blind

A NATIONAL disability support group wants Victorian law regarding taxis and guide dogs brought into line with other states.

The call follows complaints from a Boroondara Councillor who says he has been blatantly discriminated against when he is with his guide dog.

Glenferrie Ward Councillor Steve Hurd, who is vision impaired, said taxis drove passed him “six times in the space of four weeks” when they saw his guide dog Sandy.

A voice recognition app on his phone allows him to know when his ordered taxi was near.

“I don’t know if the taxi drivers realise this, but Sandy is a smart dog and he stands up whenever the taxi comes,” Cr Hurd said.

“The app tells you when a taxi is 200m away from you. I usually book through the app so I can keep track of where the taxi is.

“If someone like me who is a councillor and full-time worker has problems, imagine how difficult it is for someone who uses them infrequently.”

Cr Hurd said he believed some drivers don’t want small fares, some didn’t want dogs and some drivers had religious beliefs that meant they didn’t want dogs in their cars.

Blind Citizens Australia president Greg Madson, who also uses a guide dog, said BCA was working with Guide Dogs Victoria to get the State Government to amend laws allowing police and council officers to fine drivers who refuse to pick up a guide dog.

Mr Madson said laws exist in New South Wales, Queensland, South Australia and Northern Territory that give enforcement officers the right to fine drivers.

He said in his native Western Australia strict guidelines also existed.

“However in Victoria, individual public transport organisations can fine their drivers up to $361, but other law enforcers cannot,” Mr Madson said.

“We want to continue working with Guide Dogs Victoria and the State Government to have this law changed.”

Guide Dogs Victoria chief executive Karen Hayes said the group was working with the taxi directorate to educate drivers about their legal obligation to accept fares from guide dog users. “We are committed to reinforcing the importance of social inclusion for our clients and have a designated role at GDV dedicated to public education within the public transport, food and hospitality industries,” Ms Hayes said.

Taxi Services Commission spokesman Jamie Collins said it was illegal for taxi drivers to refuse to carry passengers with guide dogs.

He said all drivers were trained in disability awareness before they were accredited.

“In the 2012/2013 financial year, the TSC received 15 complaints in relation to taxi drivers refusing to carry passengers because they have a guide dog. This was down from 22 complaints recorded in the previous year,” Mr Collins said.

“Every complaint the TSC receives is taken seriously and is investigated based on the information provided.”.

Disability services minister Mary Wooldridge said the Taxi Services Commission was rolling out reforms to the taxi and hire car industry.

“These reforms are aimed at lifting standards across the industry and providing more choice and better service for passengers,” Ms Wooldridge said.

“The introduction of the knowledge test (this year) will lift the standards across the taxi industry. It includes significant disability and diversity awareness testing, meaning that drivers are better trained and aware of passenger’s needs.”

Complaints can be lodged at or phone 1800 638 802.


Greg Gliddon
Progress Leader, Victoria

Interview on SoundAbout

Below you will find a link to an interview found as part of the Blind Citizens Australia February production of it’s audio magazine “SoundAbout”.

Interview on SoundAbout